Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with The Koala Nest.
Every product is carefully handmade and prepared to order with attention to detail.
Processing Time
Orders are usually prepared and dispatched within 1–14 business days, depending on the product selected.
Personalized and custom-made products may require additional preparation time.
Shipping
Orders are shipped throughout Greece.
Shipping costs are calculated during checkout.
We currently do not offer free shipping.
Delivery
Estimated delivery times are provided as a guide only and may vary depending on the courier and destination.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (when available).
Delays
While we do our best to dispatch every order on time, The Koala Nest is not responsible for delays caused by:
- Courier services
- Weather conditions
- Holidays
- Force majeure or circumstances beyond our control
Incorrect Shipping Information
Please ensure your shipping details are correct before completing your order.
The Koala Nest is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.
Questions
If you have any questions regarding your order or shipping, please contact us at:
info@thekoalanest.gr